Menu

Read

Nicole Coppock

  • Private Client Services
  • nicolec

What is your current position?

I work in Private Client Services at Frank H. Furman, Inc. an independent agency that proactively manages the Risk and Insurance programs for middle market privately held corporations.

What interested you about insurance as a career?

Insurance caught my interest as a high school student after I started driving and obtained my own policy. The Furman Agency hired me, and I learned all about rating factors and risks of insurance.

What’s the best part of your job?

Knowing that I can help the average consumer better understand their insurance risk – which leads to protection in the event of a catastrophic loss. Also, I can use the knowledge I’ve gained to educate my customers, as well as many high school students, in Broward County through the InVEST Program.

The most challenging part of your job?

Insurance in general is a challenge, especially in South Florida. The abundance of fraud and the attorneys involved are causing our insurance rates to sky rocket. In addition, we have issues with consumers signing forms that “assign” their benefits as the insured to either a contractor or restoration firm doing work at the insured’s location. They demand payment from the insurance company before the loss is reported – leaving clients that have never experienced a loss with high insurance rates.

What kind of volunteer work do you do and what’s the feedback you get from your students?

I organize the class schedule with two local high schools, primarily teaching Personal Auto and Personal Property Insurance. The students can relate to auto coverage as most of them are driving – with some paying for it themselves and others not having a clue as to what the cost is. They enjoy going over the policies, in some cases going home and enlightening their parents on ways to improve the coverage limits. Some students are even interested in going to college to study Risk Management.

Advice for graduates on pursuing a career in insurance?

Never stop learning! Take advantage of any courses and continuing education. Get involved with your local and state associations. Network with carrier partners and your community and make a name for yourself. Sell your skills; insurance sells itself. And be an educator.