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Karen Catalano

  • Commercial Lines Sales Team Manager, The Cesar Group
  • Buffalo, NY
  • karen

Tell us about a time you really made a difference in the life of an InVEST student.

I presented the homeowners / renters segment of our program at Lake Shore Central Academy of Finance. We discussed content coverage and valuation, what may be extended to them while away at college or if a renters policy is a better option. A week later I returned to discuss careers and scholarship opportunities.

One of my previous students approached me and said her aunt had lost her home in a fire and her cousins were staying with them. She thanked me for the explaining insurance coverage, using claims as an example. She said her cousins were very upset about the items they had lost. She told them not to worry because their mom had an insurance policy that would help them. It was a very touching example of how important our mission is.

Have you hired an InVEST graduate? 

I worked with a student on a specific data marketing project. Because the young man had flexibility to complete his internship, he got to see the amount of tactical team work an agency puts in for our clients. He actually met with carrier reps and sat in on a workers comp audit. Although only 17, the Academy program prepared the student to handle various situations and become a valued employee.

Contributing a fresh technology-driven point of view at our agency, our intern is now revising his career plans to include insurance. I hope this inspires other insurance professionals to get involved and spread the word about our terrific Industry.